Collection: Technical Support

Have any questions or doubts about a v-color product you already own? We're here to help! Write us your inquiry and we'll assist in solving your doubts. 


Email your inquiry with the following information to and we will contact you as soon as we receive your email.


1. Product Name:

2. Serial Number (S/N):
(Can be found on the sticker at the back of the package.)

3. Date of Purchase:

4. Place of Purchase:
If you bought v-color's product on, please offer the Amazon order number.
5. Description of Problem:
Was there any operation error caused by the memory? Blue screen? Can’t boot up the computer? If possible, please provide us your computer specifications, such as CPU, Motherboard, etc.